What this guide covers
This guide explains how to view your subscription, upgrade to Premium, cancel, and manage unified credits — all from WhatsApp.
View your subscription
Send My profile or tap Help → Browse commands → Account & billing → My profile.
You will see your business details, plan status, and expiry date if you are on Premium.
Upgrade to Premium
Send Subscribe or Upgrade in WhatsApp. Pick monthly or yearly billing and complete checkout in the chat.
Premium includes 100 unified credits per month on monthly billing, or 1,300 per year on yearly billing, plus up to 5 branches with staff lines and downloadable tax reports.
Cancel your subscription
- Tap Help → Browse commands → Account & billing → Plan & billing.
- Choose Manage subscription.
- Follow the cancel steps and confirm.
Your Premium access stays active until the end of the current billing period. Cancelling stops future charges but does not automatically refund the current period.
What credits are
One unified credit balance powers bookkeeping and NRS e-invoices:
- Bookkeeping: text entries use 0.05 credits, receipt photos 0.07, voice notes 0.08
- E-invoices: one credit submits one NRS e-invoice
Premium includes 100 credits per month on monthly billing, or 1,300 per year on yearly billing. After your 7 free trial entries, free accounts can keep recording by buying credit packs.
Buy more credits
From Account & billing, choose Buy credits and pick a volume pack on WhatsApp. Purchased credits never expire and work on Free or Premium.
Check your credit balance
Send My profile or use Account & billing → View credits to see your remaining credit balance.
For day-to-day recording, see How to record sales and expenses.
Still stuck? Visit our Support page.